Our Services
More time for what matters
Beside you
Technical Assistance
Patient Support Program
Movi e-Lab
Diabetes Educational Lab
Online and in-person training program on type 1 diabetes
Beside You
Beside You is our support program to guide the Tandem t:slim X2 pump first-time users. Through an online journey, a certified nurse will guide the person step by step through all the major phases of therapy management (data download, set change, and sensor change). A service designed to support those who use our devices for the first time and lead them towards autonomy in the daily management of the device.
Benefits for the healthcare professional
Relief of management burden and focus on therapy
Benefits for the patient
Increased safety and autonomy in daily device management
Technical Support is always available
We provide an online technical support service (on the Movi e-Lab portal) and a 24/7 toll-free number with a team of experts ready to support those who use our devices at any time. We know how important it is to ensure the peace of mind of always having highly qualified support available, one that offers valuable service and a targeted response to every question, quickly and efficiently.
Benefits for the healthcare professional
More time to spend on patient care
Benefits for the patient
Continuity of care and substantial time savings
Patient Support Program
We offer an advanced technical support service with highly qualified staff that constantly supports our device users, guiding them in achieving optimal use of their device to improve clinical outcomes and quality of life. It’s a personalized assistance based on the person’s real needs, for greater awareness of device management and involvement in one’s therapeutic journey.
Benefits for the healthcare professional
Feeling secure knowing that you can count on a company that actively supports patients
Benefits for the patient
Better health outcomes and improved quality of life
Movi e-Lab
Movi e-Lab is an online platform with useful content and support tools designed to be at the side of our device users.
For users, there are training courses, content, and useful services for the daily management of diabetes, including consultation with a dietitian, legal advices, an always-available online technical assistance, and the Holiday Program, to receive a free Tandem t:slim X2 pump and a spare Dexcom transmitter while traveling.
Benefits for the healthcare professional
Comprehensive patient support that ensures continuity of care and effective use of medical devices
Benefits for the patient
Insights into product uses and features, access to courses, and online technical support
Diabetes Education Lab
A training program of high scientific value for healthcare professionals, designed to share the latest knowledge on the management of type 1 diabetes. The project is developed under the scientific coordination of a renowned Board and Faculty, ensuring reliable and up-to-date content. The offering includes an online e-learning program, in-person events, and in-depth materials on various topics related to type 1 diabetes management (such as technology, doctor-patient communication, carb counting, and pharmacoeconomics).
Benefits for the healthcare professional
Regular scientific updates to deepen understanding of diabetes management and strengthen the therapeutic alliance.
Benefits for the patient
The guarantee of doctors who are always up-to-date on the management of type 1 diabetes and the most advanced technologies.
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All content material on this website is intended for informational purposes only and is in no way a replacement for medical advice.